To report a problem, open the Help Center and start a conversation. Describe what you were doing and what happened instead. A screenshot helps more than anything else you can send, and you can attach one directly to the conversation.
Useful things to include: which studio you were in, the property or tour it relates to, and whether it has happened once or every time.
If a page will not load at all, reload it first. If it is still wrong after a reload, that is worth reporting rather than working around.
Your conversation stays with your account, so you can come back to it and you will not need to start over.